Acceptable Use Policy

This policy applies to every client and end user of the services provided by IGMS LTD, company no. HE358799, registered office Aristofanous 20A, 6035 Larnaca, Cyprus; operating address Office 201, Omega Business Center, 18 Stratigou Timagia Avenue, 6047 Larnaca, Cyprus, including resold hosting and platforms. It is part of our Terms and Conditions (IGMS.P1).

1. Prohibited content

  • Child sexual abuse material and any sexual exploitation or sexualisation of minors, including hosting, distributing or linking to it. Zero tolerance.
  • Terrorist or violent extremist content, including recruitment, financing, glorification or incitement of terrorism or violence.
  • Threats, harassment, hate speech, human trafficking, non-consensual intimate images, and disclosure of others' sensitive personal data (doxxing).
  • Pornography, escort or prostitution services, and the sale of weapons or ammunition.
  • Illegal drugs, controlled substances and prescription medicines sold unlawfully.
  • Counterfeit goods and content that infringes intellectual property rights.

2. Malware, network abuse and impersonation

  • Malware, ransomware, spyware and any malicious code.
  • Botnets, including command-and-control servers, and the tools or services used to run them.
  • Denial-of-service tools, booter or stresser services, and amplification attacks (for example DNS or NTP).
  • Phishing, credential harvesting, brand impersonation and spoofing (IP, ARP, DNS and e-mail spoofing).
  • Spam and unsolicited bulk or commercial messages, and anything likely to put our IP addresses on a blocklist; open proxies, open mail relays and Tor exit relays.
  • Scanning or probing other networks without authorisation, and tools designed to compromise security.

3. Fraud and financial crime

  • Financial fraud of any kind, including investment and advance-fee scams, fake exchanges, wallets or trading platforms, "rug pulls", pump-and-dump schemes and pyramid or Ponzi schemes.
  • Money laundering, including mixing or tumbling services, and the movement of funds from illegal activity.
  • Unlicensed money transmission, exchange or payment processing, and processing payments on behalf of other businesses or charities without the required authorisation.
  • Sanctions evasion, identity theft, use of stolen payment cards, misrepresentation, and buying services on someone else's behalf.

4. Activities that need a licence or our written approval

  • Gambling and betting: only by operators holding a valid licence for each market they serve, and never offered to persons in a restricted jurisdiction (see the Sanctions and Restricted Jurisdictions Policy).
  • Crypto-asset, payment and other regulated financial services: only with the authorisation the law requires; we may ask for evidence at any time.
  • Cryptocurrency mining, file-sharing and BitTorrent services, and anonymous web proxies: only with our prior written approval.

5. Resources and security

Do not use resources in a way that degrades the service for others. You are responsible for your credentials, for patching and updating software you install, and for telling us promptly about any security incident.

6. Copyright

Publish only content you have the right to publish. On a valid notice (identifying the work and the material, with contact details and a statement made in good faith that the notice is accurate) we investigate promptly and remove infringing material; repeat infringers may be terminated.

7. Reporting a violation

Report abuse to hello@igms.com.cy, giving the location of the content or activity (URL, IP address or service identifier), the nature of the problem, evidence if you have it, and your contact details. Reports of child sexual abuse material may be made without a name. We acknowledge reports within 2 business days, and the same day for child sexual abuse material, terrorist content or imminent harm. The full process is in the Abuse, Takedown and Law Enforcement Procedure (IGMS.P4).

8. Enforcement

  • We investigate each report. Depending on severity we warn, restrict, suspend, remove content, terminate, or report to law enforcement, and we preserve evidence.
  • For the serious categories in sections 1 to 3 (child sexual abuse material, terrorist content, malware and botnets, phishing and spoofing, financial fraud) we suspend immediately and report to the authorities where the law requires or allows; accounts terminated for these reasons are not reactivated.
  • We give a statement of reasons for our actions and a way to ask for reconsideration (Terms, section 9). We may recover the costs of dealing with violations.

9. Law enforcement and authorities

We cooperate with law enforcement and competent authorities in line with the law and our procedure (IGMS.P4). We check that a request is genuine and lawful, disclose only what is required, and keep a record.

10. Changes and contact

We may update this policy by publishing a new version and will notify active clients of significant changes. Contact: hello@igms.com.cy.

This document was last updated on Oct 12, 2026

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